One of the incredible providers that we have worked with for many years is Auto-Owners Insurance and they sent us this wonderful update that we are passing along to you.

Great news! We listened to your requests and now include an option for bank account payments through the Interactive Voice Response (IVR) payment system. The IVR now offers the flexibility of using a credit/debit card or your bank account.

The IVR is available 24/7. Our toll-free number provides you access to basic billing account information and payment options in English or Spanish. There is no fee to use the IVR automated payment system and you may save your payment method for future IVR payments.

Billing accounts eligible for IVR access include active accounts, cancel-pending accounts, escrow direct bill (EDB) accounts and new business deposits.

To access the IVR, call 1.800.288.8740…

• To make an automated payment, select option three then option one.
• To get automated billing account information, select option one then option one.

Information needed to use the IVR payment option:

• Nine-digit billing account number (see the policy document cover page next to the policy number)

• Primary or alternate five-digit mailing ZIP code

(foreign postal codes are not eligible)

– Visa, MasterCard, American Express, Discover or debit cards

– Bank routing and checking/savings account number

A confirmation number is provided to verify that your payment was scheduled. Remain on the telephone until you receive the confirmation number. Your billing account immediately reflects the confirmation number and pending payment.

Next time you’re rushed or it’s after hours, remember that you have 24/7 account access through the IVR payment system and online access at auto-owners.com. Both systems offer the options to make payments and access basic billing account information.

Here at Benton White Insurance, we speak often to our clients about knowing what their risks are and insuring them well.  If any of the above items are a part of your world (and I would guess some are), we may need to adjust your coverages to make sure you are insuring those risks correctly.

Please let us know how we can assist you with anything insurance.  TEXT or CALL 615.377.1212 or visit our website at BentonWhite.com. We’re ready to help and if you aren’t with us yet, come on over to competitive rates and service that will surprise you.  We’re ready to EARN YOUR BUSINESS!