I got a call Monday morning from a client of many years! He called to tell me that his wife, a dear friend/client of mine for 39 years passed away the previous morning. He said with the deepest of sadness: "Saturday night, we had about 3 hours together and she told me to immediately call you because she knew you would take care of all things insurance for her and me. So I'm calling you first!" He had not even been to the funeral home or had begun making arrangements for his 67-year-old wife of 33 years. We both shared sadness and shock that her journey to the end of life occurred in less than 3 weeks.
When he speaks all things insurance, he was calling to ask me to begin the process of filing a claim on a 20-year term insurance policy on her life that I wrote in 2003. She had paid her premiums faithfully for 14 years. She had very specific beneficiary designations to include not only her husband but her parents, siblings as well as their children. We filed the claim with the insurance company and they are rushing the necessary information to this widowed husband immediately so he & the company can get the life insurance benefit dispersed immediately!
The human side of this work for us as an agency is always a challenge because as you, we care for the people we have the privilege of working with. I have many others who have become friends of this agency over the years. Each event we encounter - similar to this one - continues to validate this agency's very existence.
We've lost a great friend and client to sudden death. We pay tribute to her and to her husband and family who are in our thoughts and prayers!
We have been writing insurance policies with TRAVELERS Insurance Company for several years now. They’re one of our premier companies who we quote daily to our prospects & insureds who want competitive pricing and enhanced coverage’s. I attended a regional meeting a few days ago where we learned many front-edge initiatives that Travelers will be implementing over the next 12 to 24 months. They are innovative and consumer favorable on many levels. These A+ rated Top 10 carriers are ramping...
Boating season is literally upon us. Whether you fish, ski, or just take the boat out to relax, you HAVE to ask the question - "Am I covered for what might happen out on the water!?" What we find is that many boat owners just purchase a policy by making sure the price is affordable, and they sometimes miss the small print about what IS and what IS NOT covered. We write insurance on boats and have several policies in force for happy customers. But as I've mentioned, we always want to make sure...
03/01/2018Introducing Our New Texting Service!
At Benton White Insurance we are always trying to make our service as streamlined and as simple for our wonderful customers! We want you to be able to contact us and get answers to your questions as quickly and easily as you can. That is why we are introducing TEXTING as an option to those who would like to use it! Question about billing? Text or Call us! Claim question or confusion? Text or Call us! Want to make a policy change? Text or Call us! Got an insurance question? ...